FAQ Posts

How Do I Order Supplies And Have Them Delivered To My School? – FAQs

Another frequently asked question is – How do I order supplies and have them sent to my school?

We have 2 options and neither one requires you to visit our store.

1. Call the store at 1.877.900.3786. We will take your order, ask for your school, student name, and payment information. Then the order will be delivered by the Paige’s Music District Managers on their next weekly visit to your school.

2. Order online. Browse our online store and add your items to your cart. Our website uses SSL (secure sockets layer) encryption to allow you to shop our site with confidence. And, we go through a site vulnerability scan several times a year which is verified by SecurityMetrics.

When you’re ready to checkout, sign in with the username and password that we sent to you when you first signed up for a rental instrument.

Note: If you have a rental instrument from Paige’s Music already, please use the username and password that was automatically generated for you by their system. They provided those credentials to you in a letter just after you recieved your instrument. If you have discarded or misplaced that information, please call them at 1-800-382-1099 and they’ll help you get signed in.

If you didn’t rent an instrument from them, go ahead and sign up for a new account.

During checkout make sure to choose “Delivery to Account School – Free” to make sure the Paige’s District Manager will deliver your order for no charge.


Next, enter your payment details.


Finally, review your order. Note that the next delivery day for your student’s school will be noted under “Shipping Information.”


Click the “FINISH” button to finalize your order.

If you have any questions or experience any problems along the way, please contact us at


What Mallets Does My Student Need – Advanced? – FAQs

Welcome back to the Chops blog series on mallet FAQs (frequently asked questions). Late last year we addressed the mallet needs of the beginning and intermediate band and orchestra student. Today we’re going to discuss the needs of the advanced student.

As an intermediate student reaches their senior year of high school, they should own mallets for marimba, vibraphone, timpani, and various accessory instruments. As they continue to progress, and eventually approach an advanced level, it is critical they have a wide variety of mallets available for those instruments.

As we’ve discussed many times before, mallet preference is dependent on the individual percussionist. As an intermediate student gains experience they will develop their own preference for brands and models. The following recommendations, therefore, are general.

For the glockenspiel (bells) and xylophone, the advanced student should at least have a hard and soft mallet choice. Plastic is the most common material for these mallets but other choices such as hard rubber or wood or hard rubber exist. For the glockenspiel, a metal mallet, either brass or aluminum is occasionally needed for the most bright and piercing situations.

For the marimba, vibraphone, and timpani the advanced student should own a set of mallets in varying hardness, from very soft to very hard. The brand and models do not need to be consistent across the set, but should represent a wide variety of choices. Advanced students literature will commonly hold different mallet styles while performing modern four mallet marimba literature.

Finally, for accessory instruments, the advanced student should consider owning mallets for bass drum and gong. A medium, general purpose mallet for each instrument will generally suffice. For concert bass drum, a pair of smaller, “rolling” mallets is useful. Other implements, such as brushes, rods or rutes, and a set of triangle beaters are also needed.

With a large variety of mallets available, the advanced student can perform well in any situation. If you, or your student are considering studying music, or performing after high school, it’s time to expand your mallet collection. Contact us for guidance, or to purchase mallets.

Until next time, go practice!

How Do I Tune My Drums? – FAQs

“So….. how do we tune the drums once we get them set up?” That is one of the FAQ’s we get when someone buys a drum set for the first time. There are many different ways to tune your drums; just look at all of the tuning articles and videos on the internet! We’re going to try and simplify this process for you with the video links and PDF below. Learning to tune drums is a huge part of playing them, so be sure to pay attention to what you see/read (thanks to Evans Drumheads and Drumeo for the great info). You also need to practice and experiment with tuning so that you can find the sound that suits YOU the best. Let us know if anything you see or read doesn’t quite make sense; we’d be glad to help you out!

Evans Drumheads Tuning Tips

Drumeo Tuning Videos

Tuning Your Toms

Tuning Your Bass Drum

Tuning Your Snare Drum

What Mallets Does My Student Need? – Intermediate

Welcome back to the Chops blog series on mallet FAQs (frequently asked questions). Last month we addressed the mallet needs of the beginning band and orchestra student. Today we’re going to discuss the needs of the intermediate student.

After several years in band or orchestra your student will need to expand their mallet collection as the music they perform requires an expanded selection of instruments. While your student will be able to continue using the mallets they already have, many of these new instruments, such as marimba, vibraphone, timpani, and accessory instruments, will require unique mallets.

For both marimba and vibraphone, the intermediate student can normally get by with one pair of mallets for each instrument. We recommend a “medium” mallet that will work well in most situations. Both styles of mallets can also be used on suspended cymbals.

Our favorite “medium” marimba mallets include:
Innovative Percussion – IP240, Soloist series
Mike Balter – 13B or 13R (B indicates birch shaft, R indicates rattan shaft)
Pro-Mark –DFP730, Dan Fyffe marimba series
Vic Firth – M171, Multi-Application series

Those mallets are pictured here.


Our favorite “medium” vibraphone mallets include:
Innovative Percussion – RS251, Rattan series
Mike Balter – 23R or 23B (R indicates rattan shaft, B indicates birch shaft)
Pro-Mark – DFP920, Dan Fyffe marimba series
Vic Firth – M187, Multi-Application series

Those mallets are pictured here.


To understand the differences between marimba and vibraphone mallets, please read our previous article here.

The intermediate student will also start learning timpani. For an experienced student learning timpani for the first time, a “general” mallet will satisfy most requirements. This style mallet will not be too hard or soft, and will allow the student to perform most music reasonably well.

Our favorite “general” timpani mallets include:
Innovative Percussion – GT3
Mike Balter – T3
Pro-Mark – JH5
Vic Firth – T1

Those mallets are pictured here.


As we’ve said many times, mallet and stick choices are a matter of personal choice, and every student will have a different brand and model preference. Also, be sure to consult with the student’s director, percussion instructor, or private teacher before making a purchase. Please contact us for our recommendations or assistance finding mallets.

As your student progress from an intermediate to advanced percussionist, their mallet collection should continue to grow. Stay tuned, next time we’ll be discussing the mallets an advanced percussionist should own.

When Will I Need to Replace or Retune Bars on My Synthetic Bar Instruments? – FAQs


Welcome back to the Chops blog. Occasionally when a school is faced with needing to replace their synthetic bars, or have them retuned, the question pops up of how long they normally last before needing replaced or retuned. There are many factors that go into answering this question, so I contacted our friends at Pearl/Adams, Yamaha and Majestic to get some input on the topic. There’s no “absolute time scale” for when bars will lose their resonance, or need retuned or replaced, but here are some things to think about to help answer the question.

Environment – Is the instrument used only indoors in a concert setting, or is it exposed to the outside elements for marching band? Damp conditions aren’t good for any instrument, and “baking” in lots of sunlight can cause bars to lose resonance. Be sure to cover the instruments during summer rehearsals when not in use.

Frequency Of Use – Is the instrument used primarily in concert band classes through the year, or is it used more frequently (band class, after school marching band rehearsals, indoor drumline, Saturday rehearsals, summer rehearsals, etc.)? Obviously, the more you play it, the quicker the bars might need retuned or replaced. The warm-ups alone that are played during marching band will exceed the wear an instrument typically gets in concert band during the course of a day.

Mallet Choice – If being used for indoor concert band, be sure to use appropriate mallets that are not too heavy or too hard. These will shorten the life of the bars. It is fairly common to use heavier, and possibly harder, mallets for marching band and indoor drumline. While allowing you to get better projection from your mallet instruments, you could also be sacrificing the life of the bars.

Technique – Are the players using a relaxed, musical approach to the instrument and allowing the bars to vibrate and resonate freely, or are they too aggressive and “pounding” the bars?

Here’s an unofficial guide to how long an instrument could last before needing bars retuned or replaced. Again, this is not an official timeline. Remember, these are percussion instruments and you are hitting them. Many factors can have an affect on the lifespan of the bars, as described above.

Light Use – In the perfect situation of light indoor concert use with appropriate mallets and technique, you might not have any issues for 10 or more years. You might even be lucky enough to get 15-20 years out of your marimba bars before needing any retune/replacements. Xylo bars could wear quicker, and tend to be affected even more by mallet choice and technique.

Moderate Use – In a situation of minimal exposure to the outdoor elements, with appropriate mallets and technique, you could get 5 or more years of use before needing any retune/replacements.

Heavy Use – In heavy use with frequent exposure to outdoor elements, you could possibly require retuning or replacements within 3-5 years.

Remember also, mallet weight and hardness will also play a role in how long your bars will last. A program using their mallet instruments constantly, year-round for summer rehearsals, marching band, indoor drumline and concert band will need to replace or retune bars with much more frequency, especially if using heavy and hard mallets for projection and/or durability.

Thank you to the following for their input on this topic:
Chris Hankes, KHS Majestic/Mapex
Chris Dolson, Yamaha
Pat Saunders, Pearl/Adams